eM
esihle M

1 reviews | Active since Feb 2026

04 Feb 2026, 12:22

Bad customer services

I ordered on the 27th of Jan and my order was to be delivered on the 29th of Jan. I have not received my order, I’m being told it’s with the delivery company and they cannot confirm when they will be able to deliver.

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Replies (3)
eM
esihle M's update04 Feb 2026, 12:26
Reviewer Update
I ordered from Makro.
eM
esihle M's update05 Feb 2026, 11:56
Reviewer Update
Please note that I have not received any communication regarding the cancellation you are referring to. Your service is pathetic and simple communication from you and your delivery company seems to be an issue.
eM
esihle M's update05 Feb 2026, 12:25
Reviewer Update
As I have stated above, I have not received any communication regarding the cancellation of my order. When an order is “cancelled” I would have received communication about that. I did not confirm that with your advisors. If it were so I wouldn’t be here. I am so sick of your lies and incompetence at this point. I have been trying to reach the store on the phone all morning and I am not getting a direct response. You need to do better, this is more than an inconvenience at this point and your apologies aren’t doing anything.