BAD CUSTOMER SERVICE TO ONLINE CUSTOMERS

Very very bad customer services to online customers!! Extremely Disappointing Experience with Makro From the delayed delivery, conflicting and seemingly deceiving promises about delivery dates, and endless automated WhatsApp responses, to the drawn-out cancellation and refund process — this has been an extremely frustrating experience. I placed my order on 24 August and was given different delivery dates, only to eventually cancel the order. I was then told my refund would take 2–5 business days, with no proper communication or updates unless I followed up myself. For a company as big and well-known as Makro, I honestly expected much better. The lack of communication, accountability and customer service has been extremely disappointing. Still haven't got a refund !!!