Bad customer service makro

I bought a skyworth TV from makro cornubia on the 6 April 2025. This year 2026 after 1 year and 1 month the TV starting giving issues so I gave it in to master visual audio they took it updated software n reset it. I got it back and I had issues again as the apps weren't working so I gave it back to makro cornubia they took another 2 weeks with it and remember the first time I waited a week so that's 3 weeks now. I gave it back to makro cornubia the repair agent picked it and replaced main board and tested I picked it up from makro and put it on it gave same problems again. Master visuals solved nothing and now I gave it back to makro cornubia. Skyworth picked it up from them after 4 working days and apparently skyworth says they awaiting parts now. I'm without a TV for a month now it's ridiculous hey and nobody at makro cornubia is assisting me that store as a poor customer service delivery they making me running up and down and making calls to them non stop. This is such a big inconvenience and fraustrating for a customer. Makro cornubia returns dept are not customer friendly and helpful they have this policy we're your TV must get repaired 3 times first for it to be refunded to you and now I've sent my TV for the 3rd time I don't want that TV back as it's no use I get it back and have same problem. I'm awaiting a refund from makro and a answer to this issue but they didn't phone me nothing really appalling