BAD CUSTOMER SERVICE IN REPAIRS DEPARTMENT.

Bought a printer from Makro Silver Lakes on the 23/05/2018 and now the printer keeps on giving me hassles we went to give them the printer so that it could be repaired after i told them i can't wait 14 days as this is an office printer and all the staff is making use of it i was assured it would not take that long by Patricia and since Monday i was phoning to get feedback and no feedback can be provided i feel this printer is not even 3 months old and they could really have exchanged it as we did not pay R4 500 for a defect printer. Their customer service is extremely bad they keep on chipping in when you are talking and not hearing you out on your problems no one seems to know what is going on there i don't even know where my printer is because Makro says it's at the tech and the tech says its at Makro...

Thats service hay....