TL
Tanya L

1 reviews | Active since Jun 2012

06 Jul 2022, 10:37

BAD Customer service

I bought a Defy fridge online. Very fast delivery in 2 days. However, the fridge is faulty and doesnt work. I have called x2 and sent an email. They want me to submit a return online but my order shows in progress. How difficult can it be to replace a brand new fridge??? I received it yesterday?

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TL
Tanya L's update13 Jul 2022, 13:12
Reviewer Update
Following lots of communication between Defy and Makro, we have received a new fridge today.