YM
Yeyethu M
1 reviews | Active since Nov 2019
04 Nov 2019, 12:26
BAD CUSTOMER SERVICE AT MAKRO POLOKWANE
The fridge I bought at Makro is not working, never work. I phoned them 100 times I even phoned their head office. it's more than a month now. Worse part a lady from Makro phoned me and when I told her that they have been giving me empty promises since I bought the fridge she said to me "SHE IS NOT WORKING FOR DEFY".
Can you help me get my money back or get a new fridge.
Thank you HelloPeter
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Makro's replyOfficial
04 Nov 2019, 13:11Good day Yeyethu,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. Please note that we are currently in contact with the store's management in order to resolve this matter for you.
Feedback will be relayed in 48 hours
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. Please note that we are currently in contact with the store's management in order to resolve this matter for you.
Feedback will be relayed in 48 hours
Kind Regards,
Makro Hellopeter Team
Makro's reply04 Nov 2019, 13:11
Official
Good day Yeyethu,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. Please note that we are currently in contact with the store's management in order to resolve this matter for you.
Feedback will be relayed in 48 hours
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. Please note that we are currently in contact with the store's management in order to resolve this matter for you.
Feedback will be relayed in 48 hours
Kind Regards,
Makro Hellopeter Team