LP
Leunis P
1 reviews | Active since Nov 2010
30 Sept 2021, 09:23
BAD CUSTOMER SERVICE
I purchased an inverter online, but when it arrived there were the following problems: there are parts missing, it appears damaged and doesn't work - I suspect it is a reject or second hand.
MAKRO agreed to replace it but that would only be done AFTER the original had been collected and returned to the store whereafter the new item would be dispatched.
The inconvenience to the customer doesnt matter to MAKRO and I have cancelled the order and will purchase the inverter elsewhere.
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Leunis P's updateReviewer Update
05 Oct 2021, 14:38The huge apologies received from Makro mean NOTHING: 6 days later and still NO effort has been made to collect the item or refund the payment.
LP
Leunis P's update05 Oct 2021, 14:38
Reviewer Update
The huge apologies received from Makro mean NOTHING: 6 days later and still NO effort has been made to collect the item or refund the payment.