vP
veronica P

1 reviews | Active since Oct 2015

16 Feb 2016, 11:51

bad customer service

On the 24th of jan I purchased a campmaster gazebo due to the promotion, on the 13thfeb I opened it to use it put up the frame then we put up the tent and it had slits on it, on valentine's day 14th feb took it to makro they said they will give us a blue tent top so we took it and was out of the store when I got home I opened it and the stitching was opened up, so yesterday I went back to makro with everything and I didn't want the tent cause I was not happy and waited for 40 minutes for supervisor and camp master guy no one came then the lady there says she cant do anything cause its not makros fault its the supplier so they will have to send it to supplier for repairs, I purchased this camp master from makro but now makro has nothing to do with my purchase?, for years ive been coming to makro , almost every week im there i must say this is not good, I waited for more than an hour with my kids straight from school and no one could help me, I will not shop at makro till I get my money back, cause this is nonsense, very bad service from makro and the staff there.<br> <br>

0
Replies (1)
Makro
Makro's reply17 Feb 2016, 15:20
Official
Hello ulove,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your reference number for this complaint is: ***


Regards
Mmule Moropa