Bad customer service

On the 07/01/2016 I asked my husband to go buy Handy Andy and Protex that was on promotion at Makro. The Christmas sale pamphlet stated that the it will run from the 23 December 2015 to 07 January 2016. When my husband got to the counter to pay the price has changed and he explained that the promotion end on the 07 Jan 2016. The cashier then told us to prove on where we had seen this and she said we had to speak to the manager. The manager Bethuel Thabana told us to send him an email with the promotional pampflet to prove that such a sale exists, which I did and I still don't see the reason why your staff where not able to check on their own why should I prove that your company has a promotion. This is so disappointing and my husband spent over an hour at your shop because non of your staff was willing to verify this. I had to email the pamphlet that I could get from your website but your so called manager couldn't do it.<br> <br> You have such bad service and your staff lacks proper training. Very disappointed at Makro.<br>