BAD CUSTOMER SERVICE

Good day. I bought iPhone 2.4 Mobile Charger with Detachable Cable for R139 on the 30th of May 2025. I received an email that i will receive the charger on 5 June 2025. The charger was never delivered by the courier. I called Makro Online on 9 June 2025 . The person i talked to said that they will do follow up they never called me back. I called every day up until yesterday they said that the parcel is in Johannesburg. When I called again this morning the person who answered me said that the courier canceled the order. I never canceled the order an is very disappointed in the bad service I got from Makro online. The reference number for today's call is U08H9