1 reviews | Active since Nov 2012
Bad customer service
Disgusted by the cashier 's attitude at Makro crown mines when I went there to pay my account. As I arrived at the till point she grabbed her float bag and started counting money without even acknowledging my presence.I greeted her and still she pulled a stash of notes and continued counting.As I moved on to the next till hoping to get help there, the cashier also left her cash desk as she saw me approaching just to have a chat with her friend who was at that time calling me to come back.The transaction took a minute to be processed so I find it totally wrong for a customer to wait to be served while she cud have served me and counted her cash when there was noone waiting to be served. Makro really needs to train their staff on customer service!
Thank you for taking time to forward this complaint to us. We will investigate and revert back to you as soon as possible.
Regards
Mbali Makhanya
Thank you for taking time to forward this complaint to us. We will investigate and revert back to you as soon as possible.
Regards
Mbali Makhanya
