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Nomagugu N

1 reviews | Active since Dec 2020

24 Mar 2021, 17:17

Bad customer service

And I forgot to mention in the previous review that this lady named Nthabiseng at Makro also said " I DID YOU A FAVOUR " by asking those guys at service to refix the speaker without any money for you .

0
Replies (1)
Makro
Makro's reply24 Mar 2021, 17:28
Official
Good day Nomagugu,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team