Bad customer service

Item: Makro
Rating: 1
Author: Gloria M

I don’t understand why a customer has to wait more then 1hour 30mins for a rsc consultant to come and assist....

The management had no sense of urgency....

Should I be lighter in complexion to get better service....?

Helpful (0)

Replies (1)

Makro's replyOfficial

18 Jul 2018, 08:11

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Makro's reply18 Jul 2018, 08:11

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya