Bad customer service

Ordered a bicycle for my son 26th November. 28th November tracking my order the recipient name on the order is no longer my name and my contact it's someone else I don't understand why they captured someone's details on my order. 2nd December delivery is canceled.

10 days now I still have not received my son's bicycle

I'm highly dissapointed with Makro. I can never ever purchase anything with them again.

They won't even call to fix their mistakes the only send their useless emails on their own time