1 reviews | Active since Jan 2017
Bad Customer Service
<p>I bought a Mellware Multi Grill with a 2 year guarantee. Grill went faulty, I returned it to Makro Milnerton and was told it must go back to the manufacturer for a repair. On the 8th December 2016 it went faulty again and was returned to Makro Milnerton and again it was sent back to the supplier for a repair. Makro never returns my calls when I enquire about my purchase. I’m still without my griller and feel this is totally unacceptable. I need this griller to be replaced asap and I don’t think I’m being unreasonable.</p>
Thank you for your enquiry and apologies for the late response we had a problem with or emails but we have escalated your complaint to the relevant department and they are busy with it.
Thank you kindly
Regards
Ludfia Pillay
Thank you for your enquiry and apologies for the late response we had a problem with or emails but we have escalated your complaint to the relevant department and they are busy with it.
Thank you kindly
Regards
Ludfia Pillay
I collected my Mellware Multi Grill on Sunday and had to take it back to Makro Milnerton on Monday - still not working. This is the 3rd time it's in for repair within the guarantee period. Bad workmanship/service by Mellware and Makro. Even though I kept my cool in store, staff started laughing as I left.....sad.
I collected my Mellware Multi Grill on Sunday and had to take it back to Makro Milnerton on Monday - still not working. This is the 3rd time it's in for repair within the guarantee period. Bad workmanship/service by Mellware and Makro. Even though I kept my cool in store, staff started laughing as I left.....sad.