Bad customer service!!!!####

<p>I placed an online order for a fridge as I do not have the right transport to deliver this on my own. I paid for the fridge and delivery fee. Pay & clear this amount so it could reflect same day as I was told that this would speed up the delivery process. Emailed the proof of payment through. No one contacted me at all. I phoned 3 times same day having been transferred from the one department to another without any compenent staff that could assist me. Next day phoned again... I was promised to be called back. No one called me back. Then I drove to Makro with my proforma invoice & proof of payment. Still no joy in the store. Rude personnel very unhelpfull. Bad attitudes all over the place. Eventually I knew where I need to go to enquire about online orders. Again bad attitudes all over the place. Had to complete yet another form and I was promised to be called to confirm time of delivery. Still no one got in touch with me. Called the store yet again. After being transferred from one department to another someone tried to help me. It seems to me no relevent person in the right department is ever available, either always busy on a line or on lunch. I was promised to be called back yet again and still no one got in touch with me. I can not even start to explain how I feel. I am also in customer service. No one there is capable of serving customers and you are just another customer. Minopoly group and therefor this is happening. *********** personnel in general and not to even mention the telephone manners I received. This is totally disguisting service and will never ever buy from Makro ever again!!!!!!!!!</p>