Bad communication, order doesn’t arrive on time, wrong order

 Hi  Buhle,

We apologize for the service that you have received from us. 

We aim to provide efficient service to all our customers. 

We are sorry that this was not the case in this instance. 

Please email us on *** if you need any assistance. 

We will work hard to improve our services. 

Regards,
Makro social media team.