1 reviews | Active since Jul 2020
Bad communication from store in terms of customer service.
Purchased items instore from Makro Germiston on Saturday, 6 September 2025. I was told that the order will be delivered today, Monday, 8 September 2025. I have not heard anything from them confirming if the estimated delivery date is still today. I have called the store, and I am not getting through (call not being answered). I called the call centre number, ***and I was transferred to the Germiston store again, their phones are still not being answered, I have been holding for approximately 35 minutes now. this is an inconvenience because I am at work, and I am anxious and worried that they will call when they arrive at the house without prior notification. I have to make arrangements for someone to be at the house to receive the order however I need an estimate as to time.
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