GM
Given M
1 reviews | Active since Jul 2023
28 Nov 2024, 11:10
Bad bad customer ser...
Bad bad customer service, they don't take customers serious, you report something they just sat we will come back to you and they never come back.. Pathetic..
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Replies (1)
Makro's replyOfficial
03 Dec 2024, 09:25Hi Given Malepe,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We are actively following up on this matter in regard to your order under reference number #***.
We will ensure you are promptly informed the moment we have any update.
Warm regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We are actively following up on this matter in regard to your order under reference number #***.
We will ensure you are promptly informed the moment we have any update.
Warm regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,
Makro's reply03 Dec 2024, 09:25
Official
Hi Given Malepe,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We are actively following up on this matter in regard to your order under reference number #***.
We will ensure you are promptly informed the moment we have any update.
Warm regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We are actively following up on this matter in regard to your order under reference number #***.
We will ensure you are promptly informed the moment we have any update.
Warm regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,