1 reviews | Active since Jul 2017
BAD attitude cashier
<p>On Sunday 30/07/17 I went to Makro with my family. When we got to cashier at till number 27 we could see she was seeminly in a bad mood. She didn't greet me, she just looked at me when I greeted her. When we wanted to pay our card was declined, we asked her to try again and she said no, it was declined so she is not going to try again. We went to the ATM inside the store which was not working. We had to drive to Riverside Mall to draw cash with the same card, which was working.</p> <p> </p> <p>The customer service at Makro is declining day by day. The cashiers are rude and always seem to be having a bad day. I really am tired of it so I will not be going to Makro any more. We stood in a very long que only to be treated like that. WE are the customer, we give Makro our hard earned money and really the least we can ask for is to be treated like a customer.</p> <p> </p> <p>Makro is going to lose more customers if this keeps up, I am sure you do not want to be the store with such a bad reputation caused by the cashiers.</p> <p> </p> <p> </p>
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
