BM
Brenda M
1 reviews | Active since Jul 2009
28 Apr 2015, 12:38
Bad attitude
Good day,<br> <br> Yesterday i went to Makro in Centurion to get a TV stand. The person who was working on furniture side was very rude and also smelling of alchohol. he informed me that they dont have stock and he referad me to go to Game store to buy there. latter on when I started complaining he then confirmed that they got stock and he went to fetch it. What kindly of service are you providing to your customers. The reason why i chose to buy at Makro is because I didnt want game and now Makro employee refared me to Game
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Makro's replyOfficial
28 Apr 2015, 14:24Hello bmadula,
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable
The issue has been addressed with the Store Marketing Executive Manager (Akana Halom) who will take corrective measured against the mentioned staff member
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable
The issue has been addressed with the Store Marketing Executive Manager (Akana Halom) who will take corrective measured against the mentioned staff member
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare
Makro's reply28 Apr 2015, 14:24
Official
Hello bmadula,
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable
The issue has been addressed with the Store Marketing Executive Manager (Akana Halom) who will take corrective measured against the mentioned staff member
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable
The issue has been addressed with the Store Marketing Executive Manager (Akana Halom) who will take corrective measured against the mentioned staff member
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare