Bad after sales service by Makro-Online

My order at Makro-Online

I would prefer a negative star for this company.

Good day on 10th Feb I placed an order at Makro-Online. It was delivered on 11th Feb. For order MAK*** only 5 of the 6 bottles of wine ordered were delivered. On the same day, 11 Feb I sent an email to ***. The next day the same email was also sent to ***. On 14 Feb the email was also sent to 'Makro Customer Service. It was again sent on 17, 18, 19, 21 and thereafter everyday with no response and no action - blatantly nothing as if Makro-Online does not exist!