Bad after sales help support and warranty problems

We had a insurance replacement claim and bought 4 electronic items at Makro Germiston which 2 of that Items had problems with. The first one was just out of its 1 month warrenty, Hisense Tv that cost us R 10 000, The screen was replaced due to tubes that went withing the first month, then hisense said if any other faults happen within that repair they will replace it, its now in the 6 month after we bought the tv, the tv started with a some kind of switching off withing 6min of starting a movie and reset to blue screen and back to main screen, this happened 5 times during 1 movie. we called Makro again the referred us to hisense again they came out to fix it. if this is going on at this rate it will pass the 1 year warrantee mark by next year and we sit with a faulty unit. Second Item broke withing 6 months of purchase was our laptop, the mouse broke and makro called us to say if we pay in R 1200 they will replace the hole laptop cause that mouse pad is faulty it can't be fixed with second hand parts, we said but we took out a extended warranty the day of purchase so it is supposed to be fixed or replaced, they said the top of the laptop has a scratch on so that why we have to pay in to get it replaced. After refusing they said they will fix the laptop, but just before they said they can't fix it???..........

Another item was our vacuum cleaner that broke withing the 1 year warranty, they fixed it. everything is always 21 days with them does not matter whats the issue.

Never will I buy any electrical items from makro again, their after sales help is very bad.