Awful and disgusting customer and delivery service

I placed an order on the 29th November 2025 and realized the have the wrong delivery address, call them right away and was promised it would be corrected.

When I checked the order 2 days later it was still reflecting the wrong address and so I called them and another promise was made that this will be sorted out.

I called again a day before delivery to ensure the address was corrected and was promised it was, to my surprise the next day my order was delivered to the wrong address.

I called Makro once again as I had 2 more items awaiting delivery and wanted to ensure these go to the correct dress but I was hung up on and placed on a long hold with no assistance.

I have since emailed and called Makro multiple times and today they promised that the 2 remaining items will surely be delivered to the correct address and something said I should call the courier to confirm this and as I suspect the courier confirmed that the item will be sent to the wrong address today.

None of my emails, complaint and calls have been attended to and I have had to spend money to call them many times and to travel to where the items will be delivered.

I will never ever buy anything from Makro and I suggest no one does.