Awesomeness!!!

I want to thank the customer care lady who went the extra mile for me. I bought a vacuum cleaner which started to give me trouble within 3 months after purchase. Although she did not sell the product and I could not find my slip at home as I bought it together with other things, she looked it up on the system, with a smile! It was taken in and I had a repair slip within 15 minutes. In that time so many customers came in and gave the customer care/return personnel such bad treatment! She still smiled!! Before I went out of Makro I had an sms to say that the vacuum was booked in!<br> Thank you for a smile that made my day!<br>