RC
Richard C
1 reviews | Active since May 2012
18 Feb 2015, 10:32
Awesome Service
We purchased a Defy Tumble Dryer on the 2nd of February from Makro Cape Gate. After 15 days, we returned it as it did not serve our purpose. We could only put in a few items at a time, or it switched itself off. <br> Avril, and Edward at the Makro returns center assisted us with our problem. <br> They were extremely helpful, and really went the extra mile to solve our issue.<br> Service like that is rare these days. <br> Thank You
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Makro's replyOfficial
18 Feb 2015, 14:09Hello richardcastelyn,
Thanks for taking the time to forward this compliment,
We are very pleased to hear of the great customer service you received from Avril and Edward they are our shining stars and we are very lucky to have them on our team.
I have forwarded your compliment to the branch Marketing Executive Manager (Andre Pretorius) and I am sure he will post your comments for all staff to see.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thanks for taking the time to forward this compliment,
We are very pleased to hear of the great customer service you received from Avril and Edward they are our shining stars and we are very lucky to have them on our team.
I have forwarded your compliment to the branch Marketing Executive Manager (Andre Pretorius) and I am sure he will post your comments for all staff to see.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Makro's reply18 Feb 2015, 14:09
Official
Hello richardcastelyn,
Thanks for taking the time to forward this compliment,
We are very pleased to hear of the great customer service you received from Avril and Edward they are our shining stars and we are very lucky to have them on our team.
I have forwarded your compliment to the branch Marketing Executive Manager (Andre Pretorius) and I am sure he will post your comments for all staff to see.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thanks for taking the time to forward this compliment,
We are very pleased to hear of the great customer service you received from Avril and Edward they are our shining stars and we are very lucky to have them on our team.
I have forwarded your compliment to the branch Marketing Executive Manager (Andre Pretorius) and I am sure he will post your comments for all staff to see.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare