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MARLENE M

1 reviews | Active since Jan 2012

20 Feb 2019, 11:00

Awesome service !

I ordered online 2 steel tables for my sons birthday party. After ordering it I realised it wont come in time for my sons birthday party. I phone customer care and explainer my situation. They went out of their way to deliver my order ...A DAY EARLY!

My order number was MAK **********

Thank you to the lady at customer care that went out of her way. I cant remember her name.

Awesome friendly service that was unexpected after I read all the online reviews.

Keep up the good work guys. Well done!

0
Replies (1)
Makro
Makro's reply20 Feb 2019, 11:30
Official
Good day Marlene 
Thank you for taking the time to provide us with your positive feedback.
I'll forward your compliment to customer service and share it with Elsie Mthembu(the lady that was assisting you) and her supervisor.
We strive to provide you with excellent customer service.
Thanks again for your great compliment. 

Regards
Otsiele Boikanyo

Best regards,