DS
Demetri S

1 reviews | Active since Oct 2010

19 Apr 2017, 21:38

Awesome, awesome service!!

<p>I recently had an unfortunate situation where I had no choice in leaving a complaint at Makro Cape Gate. This was really an experience I would rather not experience again.</p> <p>I logged the complaint on Hello Peter and I was amazed at the response I got from the Team at the Cape Gate branch. Jacques van der Westhuizen and his manager contacted me and handled it extremely professional! That’s how a manager and team should be responding.</p> <p>I thank Jacques van der Westhuizen and team for the awesome service! Managers can definitely learn from them! The star rating out of 5, should be a 6 at least (if I can do that).</p> <p>The personal experience from Jacques van der Westhuizen was top quality.</p> <p>Awesome, awesome service!! Thank you, very much for your assistance!!</p>

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Replies (1)
Makro
Makro's reply24 Apr 2017, 13:32
Official

Thanks for taking time to post this compliment.

Makro prides itself with great customer service and dedicated staff members.

It is great to hear that Jacques van der Westhuizen and team are doing such a fantastic job of keeping our customers happy.

Please continue giving us feedback on our service.

Regards

Mbali Makhanya