Avoid Sinotech Products at all costs

Stil unresolved for almost a month clearly customer service is at a 0 priority at Makro. Clearly buying a product from makro you have no guaranty or warranty because they do not honor it or confirm to cpa. This store do not care for their customers. I bought a Sinotech 50" TV and they promised me the device has a 5year warranty. Had the TV for just over a month , then a silver line appeared in the corner of the TV and I didnt get any picture. I took the set back to Makro to check as it was under warranty. On 13 August 2019 it will be a month that they have had the TV, then a consultant calls me and tells me I broke the tv and it is considered negligence and a Sinotech technician will send me a quote to fix the tv and I will be held liable. I am utterly disgusted and doubt I will ever purchase anything anytime soon from Makro and will never buy a Sinotech product ever again as their warranty is just something on paper.