Avoid purchasing anything on the Makro online store

I bought a fridge on the Makro online store in March, w none functional fridge was delivered to my place. A technician was sent twice to fix the fridge between March & June. The fridge stopped working again around July & I’ve trying to get it replaced ever since. Called the call center more than 6 times, every one tells me “the matter has been escalated”. Even went as far as calling KIC which gave me a credit note number that I came back & shared with the Customer care manager Antony Vermulen. Promised to call me back, never did, went to Twitter & shared the same number with them on their Twitter account, they too promised to get back to me, it has been a week & still nothing. This is the worst experience I’ve ever had with an online purchase & with a customer care center. 3 months later I am stuck with a non-functioning fridge. I regret this purchase!