ZM
Zizipho M
1 reviews | Active since Jun 2024
19 Jun 2025, 13:53
Avoid online purchases. Very poor customer service from Makro.
purchased a gas heater online and it cam with no wheels or *****s to assemble it. Went to Makro for an exchange I was told the item is not from Makro its a "market place" product and i need to log the return online which showed it can only be after a week. WHY NOT STATE THE PRODUCT IS NOT YOURS??? why must I go through all of this while its so cold and need the heater
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Replies (4)0
Replies (4)ZM
Zizipho M's updateReviewer Update
20 Jun 2025, 14:46Good Day
I have not received any communication or confirmation from Makro stating that I have logged a return and the product is collected. There is literally no communication so how are you doing your outmost best??? Who are you resolving this issue with when you are not communicating with me?
I have not received any communication or confirmation from Makro stating that I have logged a return and the product is collected. There is literally no communication so how are you doing your outmost best??? Who are you resolving this issue with when you are not communicating with me?
ZM
Zizipho M's update20 Jun 2025, 14:46
Reviewer Update
Good Day
I have not received any communication or confirmation from Makro stating that I have logged a return and the product is collected. There is literally no communication so how are you doing your outmost best??? Who are you resolving this issue with when you are not communicating with me?
I have not received any communication or confirmation from Makro stating that I have logged a return and the product is collected. There is literally no communication so how are you doing your outmost best??? Who are you resolving this issue with when you are not communicating with me?
ZM
Zizipho M's updateReviewer Update
21 Jun 2025, 14:36Is anyone going to call me or you will keep asking questions via this platform?
ZM
Zizipho M's update21 Jun 2025, 14:36
Reviewer Update
Is anyone going to call me or you will keep asking questions via this platform?
ZM
Zizipho M's updateReviewer Update
30 Jun 2025, 08:27Its now 10 days and I still haven't
received my refund. I have never ever in my life have had such regrets about purchasing something 😠Yhoooo!
received my refund. I have never ever in my life have had such regrets about purchasing something 😠Yhoooo!
ZM
Zizipho M's update30 Jun 2025, 08:27
Reviewer Update
Its now 10 days and I still haven't
received my refund. I have never ever in my life have had such regrets about purchasing something 😠Yhoooo!
received my refund. I have never ever in my life have had such regrets about purchasing something 😠Yhoooo!
ZM
Zizipho M's updateReviewer Update
30 Jun 2025, 11:53How is contacting me going to resolve all of this? its been 10 days come on. I dont need phone call i need my money back
ZM
Zizipho M's update30 Jun 2025, 11:53
Reviewer Update
How is contacting me going to resolve all of this? its been 10 days come on. I dont need phone call i need my money back