SS
Sabrina S

1 reviews | Active since Jan 2023

04 Dec 2025, 00:38

Avoid MakroOnline SA at all costs

Have placed an order with #makroonline that was supposed zo be drlivered yesterday. Tried to contact Makroonline via:

1.Hotline - number does not work 2. Email: bounces back 3. WhatsApp Bot: transfer to person never happened after bot could not help; not possible to start a new enquiry via bot

0
Replies (2)
Makro
Makro's reply04 Dec 2025, 15:57
Official
Hi Sabrina,

We apologize for the delay of your delivery. 

We have reviewed your order and it shows that the order has cancelled and refunded. 

We will work hard to improve our services. 

We are truly sorry for the inconvenience that we have caused you. 

Regards,
Makro social media team. 
SS
Sabrina S's update05 Dec 2025, 10:18
Reviewer Update
Thx. Please send POP of the refund to the e-mail address connected to the cancelled order. I have read many many reviews that those refunds actually never happen.