1 reviews | Active since Sept 2016

30 Sept 2016, 15:18

Avoid Makro online purchase if you can

<p>We bought a fridge online a week ago. We still don't have a fridge. Called multiple times and have been given conflicting accounts on the status of the order. It is not easy to live without a fridge at home!</p> <p>Judging from the other messages posted on this site, it appears that Makro lacks the capacity to provide a decent customer service when it comes to online pruchases.</p> <p>Overall, I'd reccommend other consumers to stay away from online purchases at Makro until they can achieve an acceptable standard of service.</p>

0
Replies (8)
Makro
Makro's reply04 Oct 2016, 13:35
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa

Makro
Makro's reply04 Oct 2016, 13:36
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa

Makro
Makro's reply04 Oct 2016, 13:36
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa

Makro
Makro's reply04 Oct 2016, 13:36
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa

Makro
Makro's reply04 Oct 2016, 13:36
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa

Makro
Makro's reply04 Oct 2016, 13:36
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa

Makro
Makro's reply04 Oct 2016, 13:36
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa

Makro
Makro's reply04 Oct 2016, 13:36
Official

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the online purchase.

At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we have identified the cause of your disappointment.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and we believe you receive your order.

We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us .

Regards

Mmule Moropa