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Shaun E
1 reviews | Active since Mar 2019
14 Mar 2019, 12:24
Avoid Makro Online or you may never get your order!
Makro online is totally useless. They do not respond to emails, they do not answer the phone. I placed an order for R20 000 and I have been waiting 3 weeks for delivery but nothing has arrived, no one has contacted me and there is no means to get any feedback. They do not even have a customer complaints department. Do not use this service as you are bound to be disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
14 Mar 2019, 14:01Good day Shaun
Thank you for your post.
Apologies for the delayed delivery and miscommunication
Kindly be advised that I am in contact with our online department at our Wonderboom store in order for them to arrange an urgent delivery.
Feedback will be provided once received.
Thank you again for writing to us and for giving us the opportunity to resolve your query.
Kind Regards
Otsiele Boikanyo
Thank you for your post.
Apologies for the delayed delivery and miscommunication
Kindly be advised that I am in contact with our online department at our Wonderboom store in order for them to arrange an urgent delivery.
Feedback will be provided once received.
Thank you again for writing to us and for giving us the opportunity to resolve your query.
Kind Regards
Otsiele Boikanyo
Makro's reply14 Mar 2019, 14:01
Official
Good day Shaun
Thank you for your post.
Apologies for the delayed delivery and miscommunication
Kindly be advised that I am in contact with our online department at our Wonderboom store in order for them to arrange an urgent delivery.
Feedback will be provided once received.
Thank you again for writing to us and for giving us the opportunity to resolve your query.
Kind Regards
Otsiele Boikanyo
Thank you for your post.
Apologies for the delayed delivery and miscommunication
Kindly be advised that I am in contact with our online department at our Wonderboom store in order for them to arrange an urgent delivery.
Feedback will be provided once received.
Thank you again for writing to us and for giving us the opportunity to resolve your query.
Kind Regards
Otsiele Boikanyo
SE
Shaun E's updateReviewer Update
19 Mar 2019, 09:43Your response is noted but not helpful as I still have not received all the stock
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Shaun E's update19 Mar 2019, 09:43
Reviewer Update
Your response is noted but not helpful as I still have not received all the stock