AVOID MAKRO ONLINE LIKE THE PLAGUE

I ordered and paid for a DEFY 151 l Top Freezer/Fridge on 7 April 2019 on Makro online and subsequently received an sms to thank me for my order and to confirm that delivery would take place on 16 April 2019. A call late in the day from me to Makro to enquire about the delivery that had NOT yet taken place resulted in a promise of a call back. I received a voice message today that was cut short so I called back on ********** 999 to make further inquiries. After a call lasting 1 hour and 10 minutes with much holding of the line, I was told that the store has no stock and the supplier will only possibly deliver to the Cape Gate store on 23 April!!!!!!!!!!!!!!! My concern is, firstly, why was it advertised if there was no stock? Secondly, why was my payment even accepted and why the lack of communication regarding delivery???? Is this acceptable customer service?????