AS
Andre S
1 reviews | Active since May 2014
07 Mar 2024, 16:04
Avoid MAKRO online!!! It's a MESS!
Makro online is a MESS!
Chaos, anarchy, dysfunctional!
I purchased 4 bar fridges and a toilet seat on 5/3/ 2024. #Makro ***
The toilet seat was deliverd earlier today 7/02/2024 but the 4 bar fridges are MISSING!
After many calls and several sms messages the delivery is still missing.
The people on the telephones can't pronounce or spell simple words and they have no understanding of basic logic.
But everyone is a master orater in their own eyes. Arrogant!
I gave up and requested Makro to refund me!
Don't think I'll see my money this year! #Makro
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Replies (1)
Makro's replyOfficial
08 Mar 2024, 14:12Good day Andre, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply08 Mar 2024, 14:12
Official
Good day Andre, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,