LB
Lindi B
1 reviews | Active since Aug 2011
16 Jul 2020, 11:29
Avoid Makro Online!!
AVOID MAKRO ONLINE! Order placed 21 May 2020. STILL no delivery on my TV or childs schooter. NUMEROUS emails, phonecalls, wasting so much money on telephone bills to try resolve and they just have excuses and still not refunding. Conveniently almost a month ago processed a reversal of funds - even have a refund invoice - which FNB confirmed does not exist in my bank account. Now sitting with FNB legal to fight for my money. AVOID MAKRO ONLINE!
In a nutshell .. my money has been ****** for months from Makro! And until I receive a credit you'll remain *******
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
28 Jul 2020, 11:55Good day Lindi,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply28 Jul 2020, 11:55
Official
Good day Lindi,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team