1 reviews | Active since Nov 2016

15 Feb 2018, 16:11

Avoid Makro Online

Placed an order online with Makro, order said it would take 3 weeks but they will stay in contact with me. Did received my sms with my order number - then nothing for three weeks. Visited Makro at Cape Gate after 3 weeks, they will track my order and come back to me- did that 3x times - nobody came back to us. Now it will be a month and I as the client I have to call and ask what is going on. Service is real bad and Cape Gates online department is ***********.

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Replies (1)
Makro
Makro's reply16 Feb 2018, 09:33
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Best regards,