AVOID MAKRO on-line AT ALL COST

Avoid MAKRO on-line at ALL COST. On the 6th of February I placed an order for toys and books for my little one who's birthday was coming up on 14 February. Online order # MAK ********** . There was a note that the latest the order will be delivered would be 13 February ... also ONLY after the transaction has completed I might add. On the 12th, 13th and again 14th February I followed up by calling the ***number. In total I probably held on for more than an hour during these calls. But none the less. On the 12th I was told the stuff was packed and awaiting the courier to collect. Today, after having had to make some very fancy moves because I didn't have the gifts ready in the morning I am told the products have been "picked" from the shelves ... which does not even mean it has been packed or awaiting the courier ...

What the F@ck MAKRO? So we are going in reverse ... This is just terrible and inexcusable of you.

So NOW I am told I can expect delivery some time NEXT week? You suck big time! You have my money ... that confirmation I got 10 seconds after placing the order. BUT YOU DO NOT DELIVER!!!

I have already cancelled one order ... before I saw how long it takes to get a refund on Hello Peter.