AVOID MAKRO

If i could give negative stars here it would be most deserving. Bought a printer at makro wonderboom branch and wanted to return/ have it fixed as it is not working but they wouldn't even take it to be repaired. Lame excuses about covid19 and strikes. (Not even true as i phones the company doing the repairs myself) It has a 5 year warranty but not even 3 months old. They don't want to take it to return it or they don't even want to take it to be repaired. After a long speech from 3 managers with nothing more than complaining about covid 19 from manager 1 and 2 of the sales department as well as the returns department after being sent from here to there to there because they will be able to help you there we have literally heard the same automated speech about covid19 3 times and no problem has been solved or no attempt to help us has been made by any makro employee. Just warning my fellow shoppers that they don't intend to keep their promised warranty agreement that is given. Wouldn't advise any one to be buying any electronics from makro as this is their attitude with all their warranties when returning something. I was a loyal customer for 10+ years and I'm not returning anytime soon. No attempt what so ever was made by any employees to help us in any way they are more interested in complaining and sitting and gossiping about whatever the latest news is. Over staffed and still beyond useless.