1 reviews | Active since Mar 2009
Attempting to close MAKRO account pathetic - continues after promises made on 04 July 2021
After receiving feedback as per below, dated, 04 July 2021, still no resolution. Thanks MAKRO for making point even clearer.
Sivuyile Seyothlilla (Makro) Jul 4, 2021, 15:00 GMT+2 Good day Jacques,
I trust you are well.
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Please note that we will contact senior management at RCS regarding this matter and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day. Kind regards, Sivuyile Seyothula Consultant- Makro National Contact Centre. Makro SA A division of MASSMART Holdings Limited Tel: ***Email: mailto:***: http://www.makro.co.za
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and same was escalated to our RCS partner to assist, we are prioritizing the matter and ensure you that you will receive feedback shortly on the progress of the matter.
We understand that the matter has caused frustrations and inconveniences to you, we sincerely apologise for this.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and same was escalated to our RCS partner to assist, we are prioritizing the matter and ensure you that you will receive feedback shortly on the progress of the matter.
We understand that the matter has caused frustrations and inconveniences to you, we sincerely apologise for this.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team