CS
Carin S
1 reviews | Active since Oct 2018
07 Dec 2021, 07:17
Atrocious service from Makro
I shopped online more than 2 weeks ago. The incorrect items were delivered and since then I just cannot get them to fix it. The call centre agent told me that 'she is just a call centre agent and can't do anything' and all my emails either get ignored or I get 'we have escalated the matter and will revert' but nothing yet.
Helpful (0)
Replies (1)0
Replies (1)CS
Carin S's updateReviewer Update
09 Dec 2021, 06:50Makro rep**** that they would give feedback in 24-48 hours. It has now been 48 hours and still nothing. Once again I got empty promises that it will be escalated and I will receive feedback and still I have not received my correct products or any communication whatsoever. I don't know what to do to get these people to send me the products I paid for.
CS
Carin S's update09 Dec 2021, 06:50
Reviewer Update
Makro rep**** that they would give feedback in 24-48 hours. It has now been 48 hours and still nothing. Once again I got empty promises that it will be escalated and I will receive feedback and still I have not received my correct products or any communication whatsoever. I don't know what to do to get these people to send me the products I paid for.