Atrocious and ************* online ordering experience

This is a business that utilises 3rd party shippers who deliberately appear to hold back items to see whether you notice whether they are missing. Makro pack whole orders into a single box - you sign for a box without knowing the contents. Two of our orders for over R25 000 ... just "missing". Makro advise after one month of us chasing them that the computer dropped the order and that the IT department are at fault - this despite the fact that the computer reflects the order on our profile ...!@#5$ . More likely in the process of deliberately being directed to fall off the back of a truck. Avoid their online ordering system at all costs - it is an unauditable nightmare.