Asking in perpetuity
Four times now I asked to receive a statement. All I ever get is an automated response. Every other business I deal with, send me a monthly statement. Does Makro think they are above this?
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Makro's replyOfficial
06 Feb 2020, 16:26Good day Ilse,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that feedback will be relayed within the next 24-48hrs
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that feedback will be relayed within the next 24-48hrs
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team
Best regards,
Makro's reply06 Feb 2020, 16:26
Official
Good day Ilse,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that feedback will be relayed within the next 24-48hrs
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Kindly note that we have sent the above complaint to senior management within our RCS group for urgent assistance and will be sure to revert with feedback. Please note that feedback will be relayed within the next 24-48hrs
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Hellopeter Team
Best regards,