AS USUAL DISGRACEFUL SERVICE

Item: Makro
Rating: 1
Author: Belinda G

Why is it that companies only come to the party when they get a bad review....

Two weeks ago I was promised a solution to the problem with Makro, 2 weeks gone, sent mails and TOTALLY IGNORED seems to be their best policy, just to take your money and then vanish on thin air and ignore you.

Until when do we have to put up with such disregards,for the people that pay their salalries?

Helpful (0)

Replies (1)

Makro's replyOfficial

26 Aug 2020, 11:30

Good day Belinda,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply26 Aug 2020, 11:30

Official