Arrogant bunch of a$$#0\€$

Item: Makro
Rating: 1
Author: Vashen M

Arrogant bunch of a$$#0\€$. Went to Makro Umgeni Road, two items (Mr Muscle Kitchen cleaner and Mr Muscle Bathroom cleaner). Both were 3 for R90 I took two bathroom cleaners and one kitchen cleaner. I understand it is 3 of either the bathroom cleaner or 3 of the kitchen cleaner. The SIGN SAID ANY 3. I was charged full price. I don’t need 3 of each.

Also, tell your supervisors to talk with respect. I understand Zulu, though I don’t speak Zulu. The cashier was respectful throughout.

Helpful (0)

Replies (1)

Makro's replyOfficial

06 Jul 2020, 10:41

Good day Vashen,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Jul 2020, 10:41

Official