Appealing Ridiculous Service!!!

I have ordered a pool table on the 27th November still no delivery...… every time you have a different excuse. First there is no stock then there is stock and my order is on its way. Now I receive an email from silverlakes that they don't have stock cause it is WET!!! Now you want to refund me. I don't want a refund I want what I paid for. I am SICK of your excuses. So what your telling me is that makro keeps stock outside to get WET!! I want my pool table ASAP!! Your service is appalling ridiculous!!! Over 2600 red stars WOW!!