Appalling situation and utter disaster with online lies and disceptiom from Makro

<p>after much deliberation with the makro online call center the call center agents insisted that I drive all the way through to johannesburg to the 'nearest' makro center to process the transaction. I then asked them to confirm that there would be someone available to assist me given that it was a long drive for me to come all the way through to the store. They then put me on hold and eventually said they had spoken to the store and there would definitely be someone available to assist me. I then drove all the way through and after begging the sales team who were having a party in the online section to assist me I was told that the call center agent had **** to me and that in fact the transaction could not be procssed</p>