Appalling service, non delivery and lack of communication

I placed an order on the 19 March online and have still not received delivery. Makro call centre takes my details and advise that someone will get back to me. No one gets back to me. Last update that the order is dispatched on the 22 April but I have received delivery. I dont understand why no one is checking on deliveries to make sure deliveries are actioned in a timely manner. I have called, emailed, logged queries on the site and still await someone give me a call. I would advise that people refrain from ordering with Makro online.

The Alberton branch switch is very unprofessional. The lady answers the phone and then drops the calls. Ridiculous. Why would we waste our time calling if we didnt need support.