APPALLING SERVICE - DISGUSTED

I ordered and paid for a Samsung TV online from Makro Strubensvalley which is 1.6km from my house on 7 November. LATEST delivery date quoted was Saturday 11 November. When I hadn't heard anything by Saturday I went to the store to collect, only to be told the order hadn't been processed yet, but they promised to deliver Monday 13 November. Monday arrives, still nothing. So I phone Customer Care. Again, the order hadn't been processed, but I'm made a promise that "a rush" is being placed on the order and by close of business I'd receive notification of when I could expect delivery. It's now 18h00, 13 November and I haven't received any feedback. Absolutely appalling service. NEVER AGAIN will I buy ANYTHING from Makro